Refund Policy

Last updated: 10 July 2026

We want you to be happy with Beltstra Co. Because the Service is digital software, the following refund terms apply.

14-day money-back guarantee

If the Service does not work as described or you are not satisfied, you may request a full refund within 14 days of your first payment on a new subscription. We will refund the full amount you paid for the current billing period.

How to request a refund

Email soliskenny2@gmail.com from the address you used to buy, or reply to your Paddle receipt. Refunds are issued through our Merchant of Record, Paddle.com, back to your original payment method. Paddle can also be contacted directly about any order via the receipt they email you.

Cancelling your subscription

Plans are auto-renewing subscriptions. You can cancel anytime — email us or reply to your Paddle receipt — and your access continues until the end of the period you've already paid for; you simply won't be charged again. Cancelling does not by itself trigger a refund for the current period.

After 14 days

Refunds after the first 14 days (including for renewal charges) are considered on a case-by-case basis where the Service is not functioning as described. Unused scan allowance is not refundable by itself.

Contact

Any refund question: soliskenny2@gmail.com.